Sales Policy

Welcome to our Home Improvement Store! We strive to provide our customers with high-quality tools, materials, and services to meet all their home improvement needs. To ensure a smooth and transparent shopping experience, we have outlined our Sales Policy below.

1. Product Pricing

All prices displayed on our website or in-store are in USD and are subject to applicable taxes. Prices are regularly updated to reflect market conditions and promotional offers. We reserve the right to modify prices without prior notice. Any changes will not affect confirmed orders.

2. Order Process

Once you place an order, you will receive a confirmation email detailing the items purchased, shipping address, and estimated delivery time. Orders are processed within 24-48 hours on business days. Please ensure all order details are accurate before finalizing your purchase.

3. Payment Methods

We accept various payment methods, including credit/debit cards (Visa, MasterCard, American Express), PayPal, and other payment options as listed during checkout. All payments are processed securely to protect your personal information.

4. Shipping and Delivery

We offer nationwide shipping with various options, including standard, expedited, and next-day delivery. Shipping costs are calculated based on the weight, dimensions of the package, and the delivery destination. Delivery times are estimates and may vary due to unforeseen circumstances such as weather, holidays, or supply chain disruptions.

5. Returns and Exchanges

We stand by the quality of our products. If you are not satisfied with your purchase, you may return or exchange eligible items within 30 days of delivery. Returned items must be unused, in their original packaging, and accompanied by the original receipt. Custom orders or clearance items are not eligible for return. Refunds will be issued to the original payment method once the return is processed.

6. Warranties

Many of our products come with manufacturer warranties. Please refer to the product packaging or our website for specific warranty information. If a product you purchased is found to be defective under warranty, please contact us with proof of purchase, and we will assist you in processing the warranty claim.

7. Customer Support

For any inquiries or issues regarding your purchase, please contact our customer service team. We are available via phone, email, or live chat during business hours and are committed to resolving any concerns as quickly as possible.

8. Special Offers and Promotions

We frequently offer special promotions and discounts. These offers may be subject to additional terms and conditions, which will be specified at the time of the promotion. Promotional discounts cannot be combined with other offers unless explicitly stated.

9. Changes to Sales Policy

We may update our Sales Policy from time to time to reflect changes in our practices, legal requirements, or other operational needs. Any updates will be posted on this page, and your continued use of our services signifies acceptance of the updated terms.

Thank you for choosing our Home Improvement Store. We appreciate your business and are committed to delivering exceptional products and service.